Terms Of Service

Name: Erio
Address: 1000 Brickell Ave, Ste 715, Miami, Florida, 33131, US
Telephone: (786)788-0486

These Terms govern your use of the website, forms, scheduling tools, messaging services, and digital marketing services (the “Service”) provided by Erio LLC, operating as Erio. By using our website or submitting your information, you agree to these Terms.

SMS & Messaging Disclosure

By providing your mobile number, you agree to receive:

Appointment reminders
Scheduling updates
Important notifications
Customer feedback requests
Promotional or educational content
Follow-up messages related to your inquiry

Additional details:

Unsubscribe: Reply STOP to (786)788-0486 at any time
Support: Reply HELP to (786)788-0486 or contact [email protected]
Message frequency may vary
Standard message/data rates may apply
For privacy-related inquiries, please refer to our privacy policy
We comply with A2P 10DLC registration requirements

Communication Consent

You must provide consent before receiving communications from Erio, including text messages, emails, and phone calls. You confirm that the contact information provided belongs to you.

Consent may be provided through:

Website forms
Chat widgets
Scheduling tools
Any digital interaction with Erio

Communications may include:

Appointment reminders
Customer feedback requests
Promotional offers
Service updates
Educational messages

You can opt out of receiving communications at anytime by following the instructions in the message or contacting us at (786)788-0486.

Website and Scheduling Use

By using our online tools, you agree to:

Provide accurate information
Not misuse the system
Not submit unlawful, harmful, or inappropriate content

Appointment Policies

Your appointment, scheduling, rescheduling, no-show, or cancellation terms are determined by Erio.

Limitation of Liability

We are not responsible for:

Cellular carrier issues
Messaging delays
Website downtime
Third-party technical failures

Subscriptions, Billing & Payment

Subscription fees are billed in advance of the service period.
Subscriptions automatically renew unless canceled before the next billing cycle.
Payment is collected via secure third-party processor (e.g., Stripe).

No Refund Policy

All payments are final and non-refundable, including subscription fees and usage charges.

Chargebacks

By using our Service, you agree not to initiate chargebacks for services rendered. If a chargeback is filed, we reserve the right to pursue recovery of the disputed amount and any associated fees.

Cancellation

You may cancel your subscription at any time. Cancellation is effective at the end of the current billing cycle. Prepaid amounts are not refunded. Access to the Service ends once the billing term expires.

Delivery Of Services

Services are considered delivered when:

A website, communication setup, or automation system has been completed and made accessible to the client; or
Account credentials and platform access have been provisioned.

Onboarding support may be provided but is not required for fulfillment.

Service Availability & Delivery

The Company does not guarantee that SMS or voice messages will be delivered without delays or failures. Delivery can be affected by carrier networks, device compatibility, or other factors outside our control.

User Obligations

When using the Service, you agree:

To comply with all applicable laws and regulations (including privacy and communications laws).
Not to use the Service for unlawful, harassing, or abusive purposes.

Free Trials & Promotions

Promotions or free trials may be offered at our discretion. During trials, limited setup may be provided. Full services are rendered once billing begins. Discounts or promotions do not change the other terms of this agreement.